PAYMENT

In our Rafe & Shiro’s shop, you can pay by the following payment options:

  • Bancontact
  • Creditcard
  • Ideal.

 

DELIVERY

All our stencils and sticker sheets will be shipped worldwide by our local postoffice.

Wooden signs, cancer gifts and flowers are only available in Belgium and the Netherlands.

If you do wish an item from one of these pages, feel free to contact me.

As soon as the payment is in my bank account, your order will be shipped.

An order before 1pm, will be shipped thesame day.

 

Wrong address:

You are responsible for giving us the right address. Did you make a mistake? Correct it immediately by mailing us.

If the package needs to be shipped again, you are responsible for the extra costs.

 

Shipping costs:

 

Land Track & Trace package Mailbox (no track-or-trace)
Belgium € 6,70 € 3,14
The Netherlands € 16,40 € 5,55
France € 16,70 € 5,55
Germany € 16,40 € 5,55

Return policy:

We are sorry to hear that you want to return a product:

The products can be returned to our local pickup point: Binnenveldstraat 106, 3590 DIEPENBEEK (BELGIUM).

On one condition: the item is unused and send back in its original state and package.

 

How to do this?

Mail me with the following data:

- who you are: name, surname, address, mail address

- reason of the return

- bank account so that we can refund the item, but not the shipping costs.

 

Caution: Return costs are for the buyer and not Rafe & Shiro's.